Help & Information
Everything you need to know about our C9 sets, ordering, and what happens if something isn't right.
The Product
All lights are currently having colour temperatures refined to ensure the perfect warm glow. Expected to be available for sale (Australian) Spring 2026.
Stay tuned and check back soon for further information!
Every set includes everything you need to get up and running from a single power point:
Nothing else to buy. The power supply, harness, and bulbs are matched to each other; you just plug in and hang them.
Opaque Collection: Solid-coloured bulbs with an internal LED filament that glows warmly through the opaque casing. The classic look: bold, saturated colour, exactly like the original incandescent C9s from decades past. Available in 7 colour combinations.
Crystal Collection: Transparent glass-look bulbs with an exposed LED filament inside. The clear casing means you can see the filament glowing, producing a sparkling, faceted, more luminous effect; richer and more premium than the opaque sets. The range includes the NEO Range (LED filaments colour-matched to each bulb), Warm White (a clear shell with a warm white filament), and the flagship Imperial Mix (Red, Purple, Amber, Blue, Green; coming soon).
The wiring harness is 25 feet (7.62 metres) long with 25 bulb sockets spaced 12 inches (30.48cm) apart, the same spacing as traditional commercial C9 strands. This gives you a full run of warm, evenly-spaced light along a roofline, mantle, staircase, or tree.
Every set includes its own power supply. Run each set from its own adapter for the fullest, brightest glow.
Or connect up to three sets to a single adapter for one continuous run from one power point. The light softens as you add sets; a gentler, more candle-like glow across the whole length.
The wiring harness has a male connector at one end and a female connector at the other, so sets link together directly without adaptors. Do not join more than three sets to one power supply.
If you want three sets at full brightness from a single power point, run an outdoor-rated extension lead or powerboard along the run and keep each set on its own adapter.
Yes. The bulbs are standard C9 (E17) screw-base; they unscrew and replace individually. We sell spare bulbs separately so you won't need to replace an entire set for one failed globe. Contact us at info@yeoldechristmaslights.com.au to order spares.
Most bulb failures are avoidable. Seating, handling and storage all play a part, and we cover them in caring for your lights.
Our current sets are rated for indoor use only. The wiring harness is weather-resistant SPT-1W, but the power supply should be kept clear of direct rain. They're well suited for covered verandas, eaves with shelter, or any indoor application: mantles, staircases, trees, windows.
Wherever the power supply ends up, keep it somewhere shaded and well ventilated, out of direct sunlight, and not sealed inside an enclosed box.
We're working on an outdoor-rated version. If outdoor use is your primary need, get in touch and we'll let you know when it's available.
If you are hanging a set in a sheltered position, it is worth reading how to keep moisture away from the contacts, including which way to face the sockets. That is covered in caring for your lights.
Safety
SELV stands for Safety Extra-Low Voltage, a standard used in professional and commercial electrical applications where the risk of electric shock needs to be minimised; hospitals, bathrooms, and outdoor lighting are common examples.
Most C9 Christmas light sets sold overseas run directly on mains voltage: 120V (US) or 240V (Europe). At those voltages, contact with a bare wire or broken socket is a genuine hazard. Our power supply steps the voltage down to 24V DC before it reaches the wiring harness or bulbs. At 24V, the risk profile changes meaningfully, particularly relevant if you have young children or pets who might interact with the lights.
Every bulb we sell is plastic, not glass. That is a deliberate choice rather than a cost-saving one. A dropped bulb does not shatter, which matters on a tiled floor, on a staircase, or anywhere children and pets are moving around a lit display.
The Crystal Collection is described as glass-look because that is exactly what it is: a clear shell with the visible filament and faceted sparkle of traditional glass C9s, without the broken pieces when one comes off a roofline. Plastic is also lighter, which puts less strain on the sockets and the cord over a long run.
Combined with the 24V SELV supply and bulbs that run close to ambient temperature, it means a set with no mains voltage at the bulb, no heat worth worrying about, and nothing to shatter.
No. The bulbs run at close to ambient temperature and are safe to touch while lit. This is one of the meaningful practical advantages of LED filament technology over the original incandescent C9s, which ran very hot.
The power supply is supplied with an Australian standard Type I plug and is designed and tested to Australian voltage standards (240V AC input). If you have specific compliance queries for commercial or event applications, contact us and we'll provide documentation.
Ordering & Shipping
Add your items to the cart using the Add to Cart buttons in the shop, then hit Checkout. You'll be taken to a secure Stripe-hosted payment page, no account required. Payment is processed directly by Stripe, one of the most widely trusted payment platforms available. We never see or store your card details.
Stripe accepts all major credit and debit cards: Visa, Mastercard, and American Express. Apple Pay and Google Pay are also available at checkout on supported devices. We do not accept bank transfer or PayPal at this time.
Yes, we ship to all states and territories including regional and remote addresses. Shipping is a simple flat rate shown at checkout: $15.25 for full sets, $12 for spare bulbs and accessories, and $20 for mixed orders. Delivery typically takes 3-7 business days for metro areas and up to 10 business days for regional destinations, depending on your carrier and time of year.
Orders are dispatched within 1-3 business days of payment confirmation. You'll receive a shipping confirmation with tracking details once your order has left us. During peak pre-Christmas periods, dispatch times may extend slightly; we'll communicate any delays proactively.
Yes. We work with event companies, decorators, retailers, and venues. Email us at info@yeoldechristmaslights.com.au with your business name and ABN and we'll send through a trade pricing sheet. Minimum order quantities apply for trade pricing.
Effective from launch · Ye Olde Christmas Lights Co.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement, repair, or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
If your order arrives faulty, damaged in transit, or not as described, we will make it right at no cost to you. Contact us within 30 days of receiving your order and we will arrange one of the following at our discretion, or yours in the case of a major failure:
We may ask for a photo or brief description of the fault to help us improve our products. We will cover any return postage costs where a fault is confirmed.
We are a small Australian business and do not offer refunds or exchanges for change of mind. Please read product descriptions carefully before purchasing, and get in touch at info@yeoldechristmaslights.com.au if you have questions before ordering; we're happy to help you choose the right set.
Orders can be cancelled for a full refund if they have not yet been dispatched. Contact us as soon as possible at info@yeoldechristmaslights.com.au with your order number. Once an order has been dispatched, it cannot be cancelled; the returns process above applies instead.
Email info@yeoldechristmaslights.com.au with the subject line "Return: [your order number]" and include:
We aim to respond to all return requests within 2 business days. Approved refunds are processed back to the original payment method and typically appear within 5-10 business days depending on your bank.
Questions about an order, or not sure if your issue qualifies? Just ask; we actually reply.
info@yeoldechristmaslights.com.auYe Olde Christmas Lights Co. · last updated July 2026
When you place an order, our payment provider Stripe collects your name, email address, phone number, billing and shipping address, and payment details. We never see or store your card numbers. If you join our mailing list, MailerLite stores your email address. If you email us, we keep the correspondence so we can help you.
Order details are used to process payment, dispatch your order, and provide delivery updates or support. Mailing-list emails are only sent to people who have subscribed, and every email includes an unsubscribe link. We do not sell, rent, or share your personal information with anyone for marketing purposes.
We use Google Analytics to understand how visitors find and use this site. It sets cookies that record pages viewed, approximate location, and device type. This data is aggregated and is not used to identify you personally. You can opt out using Google's browser add-on, or by blocking cookies in your browser settings.
We rely on a small number of service providers to run this site: Stripe (payments), MailerLite (mailing list), Google Analytics (site analytics), and our website host. These providers may process data on servers located outside Australia under their own privacy safeguards. We handle personal information in line with the Australian Privacy Principles.
Order records are retained as required for Australian tax and consumer-law purposes. You can ask us at any time what information we hold about you, or ask us to correct or delete it; email info@yeoldechristmaslights.com.au and we'll respond within a few business days.
Ready to Order?
Opaque Collection from $89 · Crystal Collection from $99 · Ships Australia-wide